Hi Julian, 

New year. Same CX chaos?

Customers are expecting flawless experiences. AI investments are not delivering ROI. Teams are stretched thin while expectations keep rising.

If your 2026 plan is "we'll figure it out," you're not alone—but you're also not set up to win.

The Customer Experience Strategies Summit 2026 is May 12-13 in Toronto. That's 20 weeks away. One chance to build a strategy that actually scales before mid-year pressure hits.

CRITICAL: Our New Year's offer of $700 off ends this Friday. This is the deepest discount available before the event.

Bringing your team? We offer group discounts for 3+ attendees. Contact us for team pricing.

What you'll walk away with:

✓ AI and automation frameworks that enhance CX without replacing human connection
✓ Journey mapping strategies that drive measurable retention and revenue
✓ Digital engagement tactics that convert browsers into loyal customers
✓ Omnichannel frameworks that deliver seamless experiences at scale
✓ Peer-tested solutions from leaders at Pet Valu, Pfizer, HubSpot, Yelp, Kia Canada, Loblaws, Coca-Cola, CBC, and more

No theoretical fluff. No vendor sales pitches disguised as sessions. Just actionable strategies you can implement in Q2.