Hi Jasmeen,
If CX, customer success, or digital engagement sits anywhere near your remit, this is the one event in Canada you can't afford to miss.
Customer Experience Strategies Summit 2026 is the country's flagship gathering for senior CX, customer success, and digital transformation leaders. It's where strategies get pressure-tested, frameworks get challenged, and teams leave with a clearer path to delivering measurable customer impact.
Across two days, you'll hear how organizations like Pfizer, HubSpot, Canadian Tire, Loblaws, Pet Valu, Kia, Samsung, and Metrolinx are scaling AI-powered CX, designing omnichannel journeys, proving ROI on customer success investments, and building digital experiences that actually convert.
If you're responsible for:
Turning CX ambition into retention and revenue growth
Balancing automation with empathy in customer interactions
Breaking down silos between CX, CS, marketing, and product teams
Proving the business case for customer experience transformation
This is the moment to lock in your place at Canada's market-leading customer experience conference before prices increase.