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Customer Experience Strategies Summit 2026

Hi Jasmeen


If CX, customer success, or digital engagement sits anywhere near your remit, this is the one event in Canada you can't afford to miss.

 

Customer Experience Strategies Summit 2026 is the country's flagship gathering for senior CX, customer success, and digital transformation leaders. It's where strategies get pressure-tested, frameworks get challenged, and teams leave with a clearer path to delivering measurable customer impact.

 

Across two days, you'll hear how organizations like Pfizer, HubSpot, Canadian Tire, Loblaws, Pet Valu, Kia, Samsung, and Metrolinx are scaling AI-powered CX, designing omnichannel journeys, proving ROI on customer success investments, and building digital experiences that actually convert.

 

If you're responsible for:

  • Turning CX ambition into retention and revenue growth

  • Balancing automation with empathy in customer interactions

  • Breaking down silos between CX, CS, marketing, and product teams

  • Proving the business case for customer experience transformation

This is the moment to lock in your place at Canada's market-leading customer experience conference before prices increase.

DELEGATE PARTNER PACKAGE – Your Brand. Their Attention. One Spot.

Most sponsors get a booth and some hope. You get certainty.

 

As the exclusive Delegate Partner, your brand owns the agenda:

  • A speaking slot in front of senior CX leaders

  • 10 delegate passes

  • Your logo across all event touchpoints

  • A dedicated email to 200,000+ CX decision-makers

  • Social amplification and paid digital reach

  • Total onsite visibility

A room packed with VPs approving six- and seven-figure investments in CX platforms, AI, and customer success technology.

P.S. Stay updated on all things customer experience! Follow our LinkedIn page for the latest news, speaker announcements, and industry insights.

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