Exclusive case studies from finance's top innovators - Early Bird ends June 27
͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
| Hi Judy,
30% improvement in customer satisfaction. 25% stronger retention. These are the results financial leaders are achieving with data-driven CX transformation. Join us this September in Toronto for the Customer Experience for Financial Services Summit 2025—where decision-makers from American Express, JPMorgan Chase, BlackRock, RBC, Mastercard, Goldman Sachs, and more share the strategies redefining digital finance. |
|
|
| |
|
|
| Dive into strategic keynotes, executive panels, and leadership sessions – walk away with insights you can implement immediately: |
|
|
| |
|
|
| - C-Suite Panel: Global Game Changers – Unlock AI investments and future-proof your virtual channels
- Data-Driven Innovation - American Express on turning data teams into revenue powerhouses across Cards, Loans & Banking
- The Cardless Revolution - Master tokenization and create seamless, fully digital checkout experiences with Mastercard
- Humanizing Digital - Desjardins on balancing digital acceleration with emotional intelligence at scale
- AI: Friend or Foe? – Cutting through the noise to build smart, scalable AI strategies
- Building a Winning Team Track - Executive-focused sessions on:
- Building high-performing CX and analytics teams
- Driving cross-functional collaboration across digital channels
- Cultivating resilience and innovation in financial services leadership
|
|
|
| |
|
|
| COMPANIES PARTICIPATING FOR CXFS 2025... |
|
|
|
| |
|
|
| Strategy Institute, 401 Richmond Street W., Suite 401, Toronto, ON M5V 3A8, Canada, 4165746172 |
|
|
| |
|
|
