Hands-on workshops, skill labs & training from 30+ industry leaders | Sept 18-19, Toronto
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| Hi Joanne,
As AI and digital transformation reshape financial services, the Customer Experience for Financial Services Summit 2025 in Toronto this September is your opportunity to elevate CX with cutting-edge insights and practical tools. Learn from American Express, BlackRock, JPMorgan Chase, RBC, Goldman Sachs, Mastercard, and 20+ other top financial institutions. Master AI, process automation, and customer analytics through interactive workshops. Leave with certifiable competencies and ready-to-deploy solutions. Upskill for the future.
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| Master Critical Skills Through Hands-On Learning: |
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| - Experimentation toolkit – Learn A/B testing and measurement strategies from the American Express VP.
Low-code/no-code mastery – Hands-on training in visual development and rapid prototyping. Customer intelligence workshop – Turn raw data into actionable insights with integrated behavioural and emotional data. Cardless payment practicum – Step-by-step guidance on tokenisation and seamless checkout integration with Mastercard. Fraud prevention lab – Build fraud management systems using AI tools with Interac's CDO. Roundtable workshops – Choose from customer journey mapping, fraud prevention, digital transformation, or data analytics.
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| Companies participating in CXFS 2025... |
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| Strategy Institute, 401 Richmond Street W., Suite 401, Toronto, ON M5V 3A8, Canada, 4165746172 |
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