Reserved for contact centre and CX leaders. Priority access to Canada Life, CI Financial, City of Toronto.
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| Hi Timi,
Contact centre transformation happens faster when the right people are in the room. Whether you're attending solo or bringing your team, Contact Centre Strategies Summit (February 24-25, Toronto) delivers the strategies, connections, and frameworks you need What you'll gain Strategies from Canada Life, CI Financial, City of Toronto, E-Comm 9-1-1, and ZoomInfo Real AI deployment, workforce transformation, and operational scale frameworks Direct access to 150+ contact centre and CX decision-makers solving the same challenges Peer-led roundtables on automation, agent experience, and workforce strategy Action plans you can implement immediately
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| Why this matters Learn from operators, not vendors - Sessions led by contact centre VPs and Directors who've implemented what they're teaching.
Build connections that solve problems: speed networking, evening reception, and structured peer discussions with leaders from enterprise organisations across Canada.
Accelerate execution - Bring your Contact Centre Operations, CX, Workforce Management, Technology, and Analytics leads together to align on strategy and divide coverage across dual tracks and 25+ sessions.
Immediate ROI - Individual attendees return with competitive intelligence. Teams return with coordinated roadmaps and shared execution plans. Group rates deliver significant savings.
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Companies confirmed to attend... |
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| P.S. Stay updated on all things customer experience! Follow our LinkedIn page for the latest news, speaker announcements, and industry insights. |
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