We’re closing the shop – but we’re not disappearing!

We are writing to let you know about an important change, and how to stay in touch.

After much thought, we’ve decided to close our physical shop in May. This hasn’t been an easy decision, but it will allow us to focus our time and energy on what matters most: looking after our customers properly.

For those of you who don’t know, Alison has been training to be a Vicar for a few years now. This summer she will be ordained, and go into ministry full time as a curate in the parish of Lindley.

Lee will continue to run Inspiration Computers, working remotely, providing support and new equipment in a more flexible and sustainable way.

Our telephone number will remain 01484 451234, and our enquiries email address is still [email protected].

Our new Computer Care subscription

To make support simpler and more affordable, we’re introducing a Computer Care subscription for a small number of customers.

This is designed especially for customers who want:

• Peace of mind

• Ongoing monitoring of their computer

• Help when something goes wrong on a priority basis

Our subscription is £25 per month (£15 per additional PC) and includes:

• Ongoing computer health monitoring

• One remote support session each month*

• Unlimited telephone support and advice (subject to fair use)*

• Professional antivirus and online safety protection

• An annual Computer MOT (normally £85)

• Free local collection and return for hardware repairs*

• Priority support over pay-as-you-go customers

This plan is ideal if you want peace of mind, prefer to speak to someone you trust, and like problems being prevented, not just fixed. The annual benefits exceed £900! Full details can be found on our website.

👉 If you’d like to stay supported in this way, we’d love you to join the Care Pack. Click the button below to find out more and to apply early as numbers are limited.

Prefer pay-as-you-go?

That's still available! Pay-as-you-go support is still available, but for non-subscribers appointments may be limited and response times slower.

We can still help with:

• Repairs

• New computers, laptops and equipment

• Remote support

• Troubleshooting

• Advice and setup

• One-off problems

The Care Pack just offers better value and priority for those who want ongoing support.

👉 If you’d like to stay on our mailing list in case you need PAYG support, you don't need to do anything to stay in touch, we'd love to keep you updated. However if you no longer wish to hear from us, then we'll be sad to see you go, but click on the unsubscribe link at the bottom of this email.

And finally... a huge thank you!

We’re incredibly grateful for the trust you’ve placed in us over the years, and the custom you have brought us. Closing the shop marks the end of one chapter, but not the end of our relationship with you.

If you have questions, or you’re not sure what option is right for you, please get in touch. We’re always happy to talk things through.

With thanks,

Lee and Alison